Shipping Information
Orders are usually sent out the next working day after we recieve them,
with two levels of delivery service available.
| Typical delivery time | 3-5 working days |
|---|---|
| Cost | Free |
| Carrier | Parcelforce or Palletways |
| Availability | All items |
| Typical delivery time | 1-2 working days |
|---|---|
| Cost | Β£6 (Β£12 for NI) per item |
| Carrier | APC Overnight or Parcelforce |
| Availability | Items up to 25 Kg |
Shipping FAQs
Orders are dispatched from our Eastbourne warehouse.
We are based in Eastbourne, East Sussex, where we operate our own warehouse. We keep a wide selection of machines, tapes, accessories and spare parts in stock for prompt UK dispatch. Products available on special order or backorder may take longer, and we make this clear when ordering.
From Eastbourne? No.
We are on the South coast, unless we were to use a private jet this would not be possible. Private jets cost about Β£28000 per hour, but Eastbourne doesn't have an airport. So... π€·ββοΈ
Unfortunately not.
While it's theoretically possible, we use multiple warehouses to store goods, and being in Eastbourne our collection times are too early to make same day despatch viable.
Sorry, we are just not setup for this.
We are an internet retail business, and use multiple warehouses which are not continuously staffed. Chances are you would arrive to collect, nobody would be there to meet you and your item would be in a different warehouse. π³
This page was last updated: 10th September 2026